General Support

For all non-PScribe support, please contact the office at 888-597-9922 between 9AM and 5PM Eastern.

PScribe Support

For support for all PScribe products, please visit You must be a registered customer to submit tickets. If you are an end user, but not a direct employee of our customers, please contact your service provider for assistance. For security reasons, we can not provide user information or passwords to users.

Remote Access

Occasionally we will need to access your computer to help resolve an issue. To connect, point your web browser to or click on the link Java is required. Please note this service is not monitored at all times and is used only with an appointment or request from our support technicians.